Refund Policy
Refund Policy
Last updated: 【02 Jan 2026】
At TiArainFuture, we want you to be satisfied with your purchase.
Please review our refund policy carefully before placing an order.
1. Returns
We accept returns only for items that are damaged, defective, or incorrect upon arrival.
To be eligible for a return:
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The request must be made within 7 days of delivery
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The item must be unused and in its original packaging
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Proof of issue (photos or videos) is required
Returns for reasons such as change of mind, incorrect selection, or personal preference are not accepted.
2. Non-Returnable Items
The following items are non-returnable:
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Used or damaged items caused by misuse
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Items returned without prior approval
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Items marked as final sale
3. Return Process
To initiate a return, please contact us at pine.paw0609@gmail.com with:
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Your order number
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A description of the issue
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Clear photos or videos showing the problem
Our team will review your request and respond with further instructions.
4. Refunds
Once your return is approved and inspected, we will notify you of the refund status.
If approved:
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Refunds will be issued to the original payment method
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Processing time may take 5–10 business days, depending on your payment provider
Shipping fees are non-refundable unless the return is due to our error.
5. Exchanges
We do not offer direct exchanges.
If a replacement is approved due to a defective or incorrect item, we will arrange a reshipment at no additional cost.
6. Return Shipping Costs
Return shipping costs:
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Are the responsibility of the customer, unless the issue is due to our error
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Must be arranged using a trackable shipping method
We are not responsible for lost return shipments.
7. Late or Missing Refunds
If you have not received a refund after approval:
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Please check with your bank or payment provider first
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Then contact us at TiArainFuture for assistance
8. Contact Us
If you have questions about this Refund Policy, please contact us at:
Email: pine.paw0609@gmail.com